thanks ruii I finally got my mattress last weekend!! didnt't wanna bring back your bad memories but i went back to the King Koil Boutique and got my MedCare Ortho Support (rem the model that I mentioned earlier). I still liked this the most after all the latex models I've tried, I like the cooling material.,plus is within my budget. I was undecided between the Sealy and the King Koil.... but because mine is a custom King, 1.8m x 2m and Sealy told me I had to wait for at least a couple months (??!!) But yeah! I am happy ccause i got to save $$ and am really excited for it to arrive (Delivery nxt wed!. Will keep you guys updated!!
BTW, went back to the Kaki Bukit branch but didnt see the male salesman who possibly served you the last time.. (maybe he got sacked after the whole saga hahaah!) hard luck!