Hi Minnie,
You are lucky to receive a quote from Roy. Based on good reviews from this forum, I made an appointment and went to see him with my wife about 1 month ago. 2 weeks after our first meeting, i actually sms him to remind him on our quote and he said he's still working on it but in the end he didnt even revert with the quotation. No choice but to drop him from our list. A pity.....