Hi Aegis, Well it is a long story. Purchased the Starmex series 4 yrs + already, first day broke down, was on a saturday next 2 night w/o AC!! ME refuse to replace a new unit despite my numerous complaints direct to their manager, bunch of hopeless people who cannot make concrete decision. Service hotline terrible, really bad! You must personally experience it! Total of about 4 X of repairs within a year, thereafter experienced constant water leakage, not cold at times. Dripping of AC water is so regular to a point have to put pail beneath AC. AC tech will give you all sorts of reasons to evade the real problem. To say the truth, this guys don't even know how to rectify their own product, kept giving silly reasons. When fan coil blow water droplets, they paste felts to absorb the droplets, thinking that it will solve the issue. I am quite suspicious that some new units sold are not really new, it happen that the left side of my interior fan coil unit plastic fixture (left plastic holding coil unit) was dented inwards, looks like they have over screwed till plastic fixture dent (probably during production time), this was discovered only when I tried solving the leakage problem but too late warranty over leow then discovered. My next AC will definitely not be a ME again, never, will likely switch back to Daikin. I have been relating my bad experience to people I know and get them to avoid this brand. If anyone finds that theirs is alright and serving them well then probably could be a "Heng Sway" case, however looking at some bros/sis feedback I guess we should give it a miss.