DO NOT BUY FROM ACKERMAN AND SMITH!!
BAD service, their sales people are trained not to let go of you even if you are just going to the toilet, they will follow you till you buy.
Bad experience with ERIC AND JASON. Run if you see those two.
We exchange our model Arlington Plush (aka Heavenly Joke) for another model, the ****ty thing is, they make you top up the difference TO BUY A BETTER CRAP THAN THIS.
worse of all , you can only exchange with the ACKERMAN AND SMITH Model... meaning you practically have like 3 choices.
WORSE OF ALL , the sales person that they allocated to us did not even come, we have to talk to the other person in the shop.
This ****ty experience has taught me to do my research properly.
If I had seen this earlier, you could not even convince me to buy from them even if you gave me money.
I only wish that more people who have been conned report them to Simmons SEA.
When I pointed out that the forums have a few people being scammed already, the sales and customer service have the cheek to say "NO , SORRY MADAM, YOU ARE THE FIRST CASE WE HAD ...."
What a big joke.
Should they even be allowed to continue their business?
Can we do some petition to give them a bloody fine or get them to stop this nonsense?
