Mickey35

So merryman finally agreed, in conclusion, Lynn service is poor. Case close. Lets move on.......

This forum is for sharing your encounter/experience with the ID regardless good or bad. Sometime some ID initially is very good. But as he/she received good recommendation, with a lot of new business coming, the atitude will change and become arrogance. Therefore, there will be mix review from different forumers.

Well, Trust7780 has agreed with me on my opinion of her. Those who spoke against the recommendation does not mean he is ghost member, vice versa. As I said before, everyone has different expectation and standard. I have seen your T-blog, it show that we really have different taste. Since you want to know, I have call off the deal with her due to her poor servcie. She didn't keep to her promise to produe the drawings in time. When the design is not to my liking, she is quick to blame the customer for not telling her the design he want and SHE suggested to call off the deal! She even asked me to go and select the tiles without any 3D drawings, how to select? But I still oblige to her request. Then she is unable to suit my timing, she asked me to go myself and collect the sample for her! Is this the GREAT service you are talking about?? I can understand you are defending your house design to prove that you have make the right choice, or she is giving 'great discount' for you to defend her.

The number of post doesn't mean anything. Everyone has different expectation and standard. I am just expressing my opinion of her based on my expectation. As Negarawan mentioned, young ID are more emotional, and I feel there are still alot for them to learn about customer service. I don't want to go into details as it may affect her. Are you related to her?

I have dealed with Lynn, IMO, her service is not so good and her design is not impressive.

Thanks. He did not lost his phone. Just that his response is very slow. Anyway, he has finally reply to me. Btw, can someone show me his design? When I ask Kelvin to view his past project, he claim that his website will be ready for viewing 2 weeks ago, but I can't find anything.

Thanks for your clarification. So he do provide 3D drawings. Becos Soxcotton said he can't visualise without 3D drawings. so I thot he don't provide 3D. Anyway, in term of efficiency, computer 3D will definitely have the advantage. It will be a good investment for any ID firm. On your hokkien mee example, let me ask you, if a person work in building industry for very long, can you classified him as ENGINEER? If he work in architectural firm for many uears, can he qualified him as ARCHITECT? If he work in hospital for many years, can you qualified him as DOCTOR? No, you need to study the course and with training. Similarly, for Interior Designer. Well, I am not too sure whether Kelvin have the qualification. I reserve my comment. I also did not said his design is not nice. So you don't need to be so defensive on your $30K design. So how does a contractor look like? Have you seen one? Maybe on TV? Mr Phua Chu Kang right? Don't watch too much TV.... Haha! Anyway, nowaday, the word "ID" has been used too loosely. Anyone just copy design here and there claim to be ID.

Yes, I refer to Kelvin. Even busy, he should be responsible to reply and ask for more time. Huh? He don't provide 3D drawings? Then I won't classified him as ID. He is just a contractor. Thanks for your advice, I have done some reseacrh and have some ideas in mind already. Anyway, I am talking to a few IDs and comparing their service and design ideas.

Wah! He is so popular!!! I have been waiting for 3 weeks for his quotation but no reply. SMS him sometime also no response. Is he really responsible as mentioned by all bro/sis here?