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So if I want the aircon what shld I do?

I have not write to ERA as I am not sure who I should address them to as there are so many directors in the list.

Though the form is an internal for ERA, but it should not be modified without proper signatures, right? According to the seller agent and my agent (not sure any conspiracy involved), the aircon can no longer be used. Hence, it was discarded. Really dunno how ERA can allow their agent to do such such things.... Anyone encounter such issue before? Can share your experience with me on how to deal with them? Who to report this issue to? HDB? But to which department?

Benny0811 Thanks for the feedback. Not as lucky as u to have them pay u back some money. I do have the original copy of the inventory list. In fact the agent has been calling me a few times after the incident to take the inventory list back for amendment. I refuse to let him take back until I get a proper reply from ERA, which I have not been gettin any...

Can anyone pls help me? Recently I brought a house thru this agent from ERA (Zac). As part of the process, the seller, buyer and the agent will have a copy of the Inventory list (which is a 3-ply document) to indicate the fixtures for the house and also the brand for some of the fixtures. However, few weeks later when the HDB guy inspect the house, he found out that the air-con are installed illegally. Hence, he instructed the owner to take it down. The owner, without informing me, he throw away the air con. However later when my agent ask me about some info, i was told about the incident. He try to put words in my mouth and say that I agreed that he can throw away the air con. So I ask for proof that I agreed with such action. Guess what he do??? He MODIFIED the INVENTORY LIST and he just initial on his copy and email it back to me. He put that "Inform Owner" "Owner Agreed" I was so furious that I call ERA and demand an explaination for such unprofessional things to do. His manager, Liz told me that she will look into the matter. However after waiting for 1 week, I ask her for a status..... She SMS me back and say "Please work with Zac as he is your agent" Again I call ERA twice to seek for help, as I do not wish to go round the circle to get a clarification from them. TILL NOW they totally ignore me. Anyone know anyone from ERA or any department that can help me with this issue? Pls pls pls help Thank you.