I would say that in any line, there will be good and bad people. Agents too. Bad agents focus on closing sales fast unethically. Good agents act in sellers/buyers' interests. Even relatives oso got good and bad. So even Mike is reccommending his relative or friend, ultimate judgement and decision to engage who as your agent still lies in you. In my experience, if you wanna engage agent, just ask him to do everyting for you. find house,sell house,paperwork, negotiation, advertising. Since you gonna pay him anyway,rite!
Cheers!