Hi,
Is this place really that bad? I've placed a deposit for a simmons mattress from them too. I've read some reviews abt this place whereby they had some alright reviews. I noticed that most bad reviews were towards the 'Heavenly Bed'? I actually went to different simmons boutique and the sales ppl (even the one i encountered at Ackerman) mentioned that the heavenly bed they carry is slightly diff from those in Westin. Indeed, upon trying the mattress, the difference is rather obvious.
The salesman at Ackerman told us that if you encounter a lower price for the model you have, the simmons system will automatically match your price to the lower price. so perhaps you can call them and ask them abt it? so even if you had bought the mattress for a seemingly higher price, perhaps the system would have matched it to a lower price? why not check with them on this first? I sure hope that nothing crops up for my transaction with them.