I cannot help but will like to warn users buying from Lina in OM. My first case was that she told me the sofa I've bought left only last piece with the color that my wife and I do not want. We went down and look for other pieces but none can fulfill the one we wanted. We spent 2 hours in the showroom and she kept asking us to upgrade with some top up options on "better" designs. We were so frustrated that we wanted to refund and then she said finally, she got the piece but with another color. We gave up arguing and decided to go ahead with the same design and pray that everything will turn out all right when they deliver.
Today, she called up again and told us our dining table that we've ordered has cracked and ask us to come to the showroom to find a replacement. We are sick and tired of her "sales tactics" and wanted a refund. She says the samething that she need to check with her manager to confirm the refund. This time round, I'm not going to give up asking for refund.
If all else fails, I'll lodge a report to CASE to warn them of such sales tactics.
