Hi, I signed up with Evorich (tarkett laminate) at the Mar09 S'pore Expo. I was looking for a VERY dark brown laminate with minimal patterns/designs and saw a laminate plank with the exact color I wanted, displayed at the Tarkett booth. I was told that if I sign up, I can choose whatever colour I wanted , so I paid a $500 deposit. They quoted me around $3.6k for living rm+dining rm+ master bedrm based on my hdb floorplan. But final price is subjected to actual measurement. So this Evorich guy came over for measurement and I was told that the final price is $2.9k. He brought along some samples and I didn't see the laminate colour I wanted! The samples were VERY limited and I was disappointed. The darkest sample had ridges so I that's a definte no, which leaves us the 2nd darkest colour which has patterns. No choice so I still paid and the following week, they started laying the laminates.
After everything was done, the Evorich guy contacted my husband and said he forgot to measure our masterbedroom and in fact the final price should have been $4k! I was so angry because
1) they didn't have the exact colour I wanted and i'm not very satisfied with the one they laid in my hse. It was stupidity on our part not asking them for the exact name of that colour at the expo
2) We are on an extremely tight budget (1st time owners) so any surprise like this isn't helping us. If the Evorich guy had informed us of this error BEFORE they laid the laminates, we would have told him NOT to lay the laminates in the master bedroom
3) WE COULD HAVE ENGAGED ANOTHER SUPPLIER WHO QUOTED US SLIGHTLY MORE THAN $4K TO LAMINATE THE ENTIRE HOUSE!
So guys, pls be careful when choosing your laminate supplier. Before you sign, 'everything can'. After you sign, 'everything don't have'!! It's the same, with my other contractor and bathroom suppliers. When it comes time to delivering, all promises go down the drain