My wife is a firm believer of convenience, letting the sales person come to you with all the samples to show you at the new home.....
I m, on the other hand, is a firm believer of widening my options and looking at all the samples that are available in the shop....the more the merrier
So can u imagine how much arguments we had to endure juz to buy curtains/roller blinds for the entire house....
So faced with spiralling renovation costs and uncertain budget constraints.....she finally gave in to me and gave me an ultimatum.....
Bring her to 1 curtain maker recommended by Renotalk and dun waste anymore of her time bringing her here and there....
So after much deliberation, i settled for MGL Curtains @ Eminent Plaza.....the location is excellent. But the carpark is so small & dark.....the lift up to the 1st floor smells of nightclub life.....the lift opens up to reveal a nightclub...place is so sleazy....and the shop is hidden from view in the basement (from the first floor down)....
My wife is looking at me, already thinking tat it is goin to be a wasted trip again.....
BUT I was to prove her VERY VERY WRONG
Know from the forum that May is the person to look for in the shop.....and once more she did not disappoint, juz like any other time it was stated in the forum.... she knows her stuff well....gives appropriate recommendations and knows when to b quiet when she hears a storm coming....and she knows her pricing well....
Went in at 1pm....and b4 we know it.....we spent 4 hours inside the shop talking to her, pouring thru hundreds of samples and after several recommendations and counter recommendations, we finally settled for the look tat we want....throughout the process, she was very patient and understanding, and was ever ready to please.....
Certainly 1 of the best customer service in retail i have ever encountered..... 1 small shop but big in service....
And we certainly left feeling that we should have come here in the first place, instead of running high and low lookin around!!!
Pricing is attractive too....but i shant say too much...cos the deal is not closed yet!!!! Still a work in progress woh!!!!