rmeng82@hotmail.com

Please note that ejzoen works for our dear friend - the local distributor who is all out to create FEAR, UNCERTAINTY, DOUBT. Don't be fooled. Like I say the more they manage to scare you the more you pay...

This is a known SHS-5120 problem worldwide. Its widely reported in HK and China as well. We had returned these locks to Samsung and they have exchanged with new locks (we can do this for you if yours is under warranty). It affects some of the SHS-5120 (older model) whether by the local distributor or parallel importer. You can just call the seller and you can still solve the problem and it will still be cheaper than had you bought from the local distributor, they would have charged you $1400 at that time.

This is a know Samsung 5120 (old model) problem. You should call Interlock at 98307788. If you had bought this lock under warranty, Interlock will honor your claims. If you are not covered under warranty, Interlock should be able to suggest a solution.

Two years ago, Yale (Assa Abloy) does not have digital locks. They acquired Gateman in Korea and then sell them outside Korea. The reason Yale Gateman locks are more expensive than Gateman locks in Korea is because, the market outside Korea is much smaller than Korea. To compensate for the smaller volume, the profit per lock mst be significantly higher to cover marketing and other overheads. (If you ever wonder why things are cheaper in the US compared to Singapore, the logic is the same - market size). This gives rise to parallel imports in Singapore. Take the locks from Korea and sell in Singapore.

Simple reason Why the price is so high. answer: Shop rentals, Channel (lockshop) margins, office overheads, salesperson commission, and the businessman's desire to earn excessive profit.

Before you get conned into paying more for a digital lock, understand this A digital lock is a very simple device - much less complicated than a computer, or even your mobile phone. If a lock installer with 10+ years experience is not good enough to install locks for you than I like to know what kind of qualification is needed. (certification by ASSA ABLOY - This is a joke - because a lock is not that complicated. Most of my customers in this forum will testify that they no problem with understanding how the lock works - with English documentation. I am very amused to see some salespeople going overboard to convince you to pay more for virtually the same product from the same company (V100 F100 and Yale YDM YDR etc are virtually the same) even roping in differences in warranty, installation, user guides etc. BLAH BLAH. The more you listen to these salespeople the more you pay. If you think rationally, between two similar products from the same company, the price should be about the same. Don't fall into the trap - An experienced salesperson is taught that if you fail to diferrentiate the product, then differentiate the company, services etc - all with the aim to justify a higher price. For a simple product like a lock, all this is superfluous. Most of the time, you don't ever need to call the company you bought from. Focus on price and you will get great value. Don't get conned. Call me at 98307788 and I will gurarantee that you pay less that you need to and you don't have to wait for a 50% discount from an inflated price list and wait for the moment of a condo purchase - what a lot of nonsense. In Korea, Gateman deliberately exclude the override key for a very simple reason - If you ever lose the keys, you compromised the lock. This fear of a lock failure is played up by the same salesperson. If you ever think that this lock will fail, you should not be buying it. Regards Desmond 98307788

I have BRAND NEW Samsung SHS-6020 and a SHS-5120 with SLIGHT scratches on the front side due to shipping/handling. You can choose between the two units. My installer will install at your home on a Sat for $500 NETT (with 1 year warranty on parts). I will include 8 smartcards. Pay only if it fits your door. Anybody interested please call me at 98307788. Desmond

A simple answer: Between Gateman and Yale - Manufacturing costs is about the same. But selling and marketing expense is higher for Yale. If you have been in selling long enough - you will learn not to trust anybody who says to you that you should pay more than 50% for two virtually similar product. To put it bluntly - you been had.