joecheong

Hi wei ling, Pls try this number 63180941,I received this call from Jetstar and got help in getting back my refund. Goodluck Joe

Hi, For those who are affected by the refund, can you email to ii_sss@yahoo.com.sg. He is trying to gather all people here affected so that he can make a claims against jetstar either through CASE or whatever channel possible, Tired of calling Jetstar and hearing their undeliverable promises.

Hi wei_ling999, I'm sorry that u have to face the same problem like me, I'm sure there is a lot more consumer out there with the same problem.I got an email address of another consumer which is now trying to gather all those who have being affected by this refund problem and he will help to claims against jetstar either through CASE or whatever channel possible. This is his email ii_sss@yahoo.com.sg Pls provide him with all your information. Goodluck joecheong cks_joe@yahoo.com

Hi, Just to warn everyone intending to book a Jetstar flight, I book 6 tickets to Bangkok in Dec 08 for Mar 09 school holiday and received a call in Jan 09 about the cancellation of our flight. We will given a choices for another flight or cancel and be given a full refund which we have to wait for 3 months. I have call Jetstar a few times regarding my refund through their customer service call centre and was told each time it is being process.I'm very worried that we will not be able to get our money back. I was told there is no office or email address in Singapore you can write or complain to.Until now i have not even received any letter regarding my refund which show that the management of Jetstar do not bother about their customer complain.