Hi all, just to share all that i ve gone thru with NW. My renovation is in a total mess my I.D is Henry Foo, he is totally screwed up and having him as a designer is disastrous. we started works more than a month ago and no works has been done for more dan 3 weeks, saying he is not free and design not out yet. pheww..!!
But thank god, 1 day i received a call from "Aclester" one of * directors saying that Henry is sack by the company for all his disastrous mess. and that our project will be taken over him
Intially we were reluntant to give them another chance, and wanted them to refund us the deposit we paid. But after meeting with Aclester, we found that he is really a nice man and not only did he offer his professionalism on the design mistakes Henry has done, he went the extra mile to change the entired design concept. and added more works to perfect our home only at a mere extra cost but we feel that its really worth it. Works has taken place now and we are indeed very satisfied till date.
What i must say is that, not only is the ID frim that is impt , the ID himself is the key factor. I tust NW since they have good leaders like Aclester, their ID can't be that bad.
For all forumers, do choose your ID Carefully.
Will post pics once its ready.. yeah!!!