fussie

I have the same problem as Micdavey. My GERMAN leather sofa from Species is peeling after only 1.5yo. It started having hair line crack abt 1 year after we bought it. Now its so cracked that I felt so heartache paying $3K for it. I have spoke to a few other furniture shops and all says that real leather will crack over time but DEFINITELY will not peel. That's the case for my previous set of sofa. It cracked after we use it for about 6-7years but never did I see it peeling off. I have emailed them the condition of the sofa and hope that I can resolve this issue with them soon.

My probleM is solVed =)

Anyone ask for after sales service from species yet? I just received my sofa today. When I came home I noticed that the cloth underneath the sofa is not properly done, as in there are un sew sections. also, when I went to the showroom, the sales person told me that the hand rest is adjustable, but when I tried the set that was delivered to me, the hand rest got stucked and cannot be put down. I am so mad! Tried to call them at about 8.30pm, but no one picked up the phone. I am now very worried about their after sales service. I need them to fix my sofa soon or else my party this weekend is a goner. Someone please give me feedback k.