Thanks for the suggestion but Its verbal agreement on the refund so I guess there is nothing I can do if I can't prove it right?
They must have encountered this so many times that they made sure people like me can't claim small claims on them. Just my luck then.
I initially found it perculiar when they say the cannot even give me any drawings in hardcopy before I sign the contract with them. I can only see softcopy from the ID's laptop.
The price they quoted are very high on carpentry works. Its more than double. People out there looking for ID please beware of such cases and notice the signs!
Now they even delayed my reno works as now at the last minute, I have to go source for toilet bowls and toilet fittings all over again.