Hi All,
I had a LG art cool air con (24000btu with invertors ) installed for my living room in March last year.
We seldom turn on the air con and just 2 weeks ago the air was not cold anymore.. we called in the contractor who installed the air-con and after checking, he mentioned that the compressor is not working and need to be replace!! He said that i need to get in touch with LG since it is under warranty.
The problem is that i realised that i do not have the warranty card as i had all the paperwork done through my interior designer previously.. They insisted that they have provided me with the warranty card..
I called up LG and a technician is supposed to come over and check. Anyone with similar experiences with faulty compressor and if LG would honour the warranty based on delivery order/serial number?
Thks!