jlee

And fellow forumers, if you know of any reliable people I can go to in future for other issues in future, would appreciate your contributions.

Just another update. BEWARE of INNOTEC. Recently bought an iPad. Called themabout advise on how to setup the super cam app myself, they say will revert. Waited for 2 days, no one called back. When I called back again, they say I can't do myself, have to sent someone down to do some special settings to allow another user, and charge will be 150. When I told them the sales guy promised they they can guide me for subsequent setups foc over the phone, the lady who pick up outright deny that, and slam my phone! I have no choice at all, so I say I will pay them for one last time. After I said I will pay, immediately they got someone to call me and fix an appointment. You know what? When the guy came, the only thing he did was to key in some settings in my iPad and it's working. I was furious! But knowing it's not the service technicians fault, I paid him the 150. this is a con job. And INNOTEC, if you're reading this you know who I am. I will not hesitate to warn potential victims about your company. If you don't agree with my statements, I hereby challenge you to publish your explaination in this forum.

Hi guys, If you one of those who have just started a family, have a toddler, you probably would have thought of installing a CCTV system at home so you can remotely monitor whats happening at home. Few months ago i did just that. I engaged Innotec although their quote is highest (a lot of hidden cost) because they seemed to have a healthy client base as claimed in their website. I paid more to get the system can be remotely viewed through my Iphone. From day 1, I have intermitent problems. One moment you can view through the iphone, next moment you cant, until I go home turn on my computer, and it goes back to normal. That is not what they told me, it is supposed to be independant from my PC, if not i would have bought an IP camera at a very small fraction of that price. Last week, i wrote a service request on their website. A guy called me and claimed that its my singtel mio box that is giving me the problem, because that router automatically changes my IP address blah blah. WHY did they not inform me during installation? he said he will arrange someone to come and do for me again, i just need to get a new router, they handle the rest. 10 mins later, a lady called. she told me its chargeable. I made it clear i am not going to pay a cent because it was them who did not setup that thing properly. LOOK : i paid extra for the recorder that can be viewed via Iphone. SO if my Mio box will cause this problem, you guys should have informed me during or before the installtion! WHY else would i pay for the system if it doesnt work??? she said ok, i will get someone to call you. ITS been a week, NO ONE called! when i made a service request, they responded in 2 days , maybe because if its chargeable, there is money to be made? Since they find out i am not going to pay, NOBODY bother to call. I have made another complain to them, i will see how they respond. I will keep you guys posted on what happens from now. Meanwhile, think about who you want to engage for the services, because it is not cheap. It cost me way more than 2k, and look at the kind of service i am getting.

i have been quoted granite top for my kitchen. the first day i moved in, i realised there were grey speckes (i am sure its not the design) that looked like stains, but cannot be cleaned. i realised its the 'paint' came off. i looked at the underside of the table top, i realised it is grey there, the top is glossy black granite. am i been taken for a ride, or is it the quality of the granite or 'paint'. the only thing i have done on it is put my dishes on top. if its so easily 'scratched', in a year, the whole top will be grey, instead of black.