I totally agree with you Zentheman! I experienced the same issues you faced with City Painters! The boss' name is Robin and he is supposed to be the Chariman/President of some Painters Association here in S'pore.
He is always busy, doesn't remember what he quoted, doesn't keep track of our orders for paint models, always says "No problem" but will always end up with many problems!
He was supposed to get 2 painters to paint my condo in 1 day but without notifying me, he just sent 1 to finish in 3 days! He did not get all the paint colours that I wanted and very last minutely told me that one of the colours was not available even though I was liaising with him for the entire week!
When he worker finished his work, he did not even bother to check if the paint job was done to our liking or not and just wanted to ensure that he collected his balance 50%!
When I called him that I needed his worker to do some touch up 1 week later on a specific date, he as usual will tell me that it's not a problem and he will get back to me to confirm the timing(morning or afternoon). He again did not call back and forgot about the entire issue again for the umpteen time! I was really frustrated with him and wanted to get a confirmation on the exact timing and he curtly replied that he said he would try but he did not confirm and that his workers were not responsibile for anything else but painting!
Bull****! His work attitude and ethics are really condemning all members of the Association that he is currently heading! His claims on his City Painters website are nothing but gimmicks and empty promises!
He's totally useless and is not professional at all!
Don't believe him!
It's our ultimate regret that we engaged him and I hope none of you will give him a chance to screw you too!