Totally agree with you Bianzi & Songz... I am very sorry to hear about bad renovation experiences especially when you think about the fact that renovation is definitely not a small expense.. I'm also at a loss because I really cannot comprehend why, given that I have such good rapport with both #CalvinTan and #Edgar!! CFO & I still maintain our relationship on a professional basis (with the exceptions of some ridiculous jokes between us hahaha) in case we have some major conflict that nessecitates this kind of approach.. I still firmly believe, (as I have posted about before too) that the chemistry between the home owner & ID is the most important factor before you engage him.. and this theory has been proved right on more than one occasion during my maiden renovation experience so far with both #CalvinTan, and the failed ID contract that CFO & I rescinded (and lost SGD1000 to the life-school-of-hard-knocks in the process).. There are times when some works is done, and you either have to trust your ID, or you don't. Making reference to another chapter in my personal tuition fee in the life-school-of-hard-knocks again; I take my own personal experience at engaging a SGD5,000 bridal videographer/photographer package that has all the gadgety stuff I LATER FOUND OUT I DON'T NEED. We later found out unfortunately, that for the basic services that CFO & I wanted (no gatecrash video editing for showing to guests etc etc), the market rate was only about SGD3,000.. It should be no surprise when I tell you that this was because we signed up with the very first bridal studio that we sat down with. To date, the carpentry is so close to completion & from the bottom of my heart, I sincerely have no problems with carpentry workmanship at all.. In fact, I have a couple of friends doing renovation right now also (same age ma..) and their respective ID/ contractor's carpentry skill is definitely worse. E.g. Think peeling laminates, deeply scratches drawers & carcass etc. Which brings me back to communication.. Or the lack of it.. As with all working relationships, communication is key. I have advised my sister & cousin recently, that it's important to have clear understanding right at the beginning on certain things.. Like what exactly will the ID do for you, and what will he not do for you.. That way you will not come to a stand-point later during your Reno journey when you are unhappy with your ID because you had the thinking "all-along" that that was his job and not yours.. Lastly, back to the earlier point made that there is no 'perfect ID' in the world, there WILL most certainly be misunderstandings.. For me what's important is the follow up of the ID, and the effort to settle the issue amicably.. Also note that when I say 'follow up of the ID', we are all assuming that it is always the failure on the ID's part... That being said, I really sincerely hope for Yip Gamtz & his wife that the renovation quickly gets fully completed soon without any further hitches... I hope my long post helps people to look at things in perspective, & to realise that my posts are really my own experiences with #CalvinTan, whom I can click with pretty well... We are all different people with different personalities, and the working dynamics from ID to ID (for us home owners) & client to client (for them) are vastly different. Thanks.. P.S. It might be my interpretation of the sentence posted by others, for which I am truly sorry about the words below... but it's not the first time & probably won't be the last time, that people have accused me & this blog of being a scam blog. It is not in my nature to intentionally offend others but I thought that it has to be said, seeing as I know who I am and what I'm doing, that it's quite clear that you do not have enough facts to be making such remarks.. I yearn to post more of my personal experiences to share and record more of my renovation/taobao-purchasing etc experiences (albeit a bit tardy.. Sorry.. ) here and to help fellow Renotalkers along the way instead of posting such depressing rantings... If I misinterpreted the sentences & this is a case of me being too sensitive, I'm really really sorry in advance..