Yes. I am not happy and i believe i could say the same for the rest who had a very bad reno journey with him. It makes us feel tiny and unappreciated as customers or whatever we are. Regardless of how much or little we paid for our renovations, or even whichever type of housing, professionalism should be the applied all the same. Everyday, we live constantly knowing how terrible the experience was, and looking at every part that was unfixed and not rectified only caused more anger and hatred for him ruining it. Each passing day/month, we find something new to fix up or touch up and it is NOT even due to wear and tear. You know how many craft bricks has dropped off since then? Did i trouble him for rectifications? No. i merely asked for tiler to supply me with grout and cement so that i can do it myself. Why did it drop? As he didn't had enough or sufficient time to properly do our renovations, he simply painted over the existing walls, without removing the previous plaster that was hanging all over the place? Will the bricks be strong enough to hold on? And how much dust is left uncleared because acid wash isn't possible at this time already? My oil rubbed bronze floor trap was completely ruined because he simply follow SOP and decided on acid wash just so he can say he has done acid wash? Upon placing of floor laminates, was there sufficient coverage and protection for it when other works is going on? Even upon voicing out, it is clearly not relevant to him because he needs to move on. Now, our floor laminates are covered with dents and scratches. Are we to be blamed? Yet, he walks away with the money, job done and all, stuff was "stolen" or "switched" by his sub contractors. Not even an APOLOGY for the empty promise, lateness and the amount of inconvenience he has caused. I had to extend a month of temporary storage because of his lateness, and i had to start my artistry work almost 2 months later because i had to clean up his so-called rectifications and cleaning up whatever he didn't. Clearly i have lost all confidence in him already and wish to cease all forms of communications with him because he accused me of shouting at him when he did raise his voice at me. Likewise, did he wish to put an end to this chapter. Yes. I am very unhappy. I am unhappy when you unintentionally rub salt into our wounds and that makes us angry. It belittles us, and make us feel compared to. It makes us feel unwanted, unimportant or even unheard as clients/customers. As a matter of fact, you take offence to why i ask those to scoot off, but surely you don't expect us take offence to how we are being compared? Yes. I am an Alan hater now. I used to have the utmost respect for him in his trade and trusted his reputation but as you can see, much has changed. However, if he has done so as accordingly, responsibly, properly and reasonably with regards to our place or even others, i believe that i would be standing on the other side of the fence as well. Clearly, many now would have seen and understand the fact that he perhaps does have a certain penchant for a certain clientele. So right now, i do extend my apologies to anyone who has taken my offence to what i have said but likewise, i too expect an fair understanding and acceptance by anyone else reading it of the conditions we have been subjected to which is totally unnecessary. And thanks Astarz, much obliged. Time for talk has passed and i seriously doubt he remembers especially he can send us a CNY card as well. Besides, i have already remedied much of what needs to be done with the exception of some stolen stuff, and also some costs we ll incur along the way because of his negligence.